Privacy Policy

Introduction

  1. This Privacy Policy outlines how HORWIN Inc (hereinafter referred to as ‘HORWIN’, ‘we’, or ‘us’) handles your personal data and the rights you have as a data subject. This Privacy Policy is applicable to: Our website at www.horwinglobal.com (hereinafter referred to as the ‘Website’); and horwinglobal.com.
  2. The services we provide, including the sale of motor vehicles, the sale of motor accessories.
  3. This Privacy Policy is effective from 1/1/2024.
  4. If you are under the age of sixteen, please refrain from using the Website and/or our services unless you have obtained consent from your parents or legal guardian.

Legal grounds and purposes for collecting and processing your dat

  1. HORWIN may collect and process your data on different occasions, such as when you browse our Website, register for an account, make a purchase, use our services, or when you get in touch with us.
  2. The legal grounds for our data processing may include the following:
    • The necessity to fulfill the contract between you and HORWIN;
    • Compliance with legal obligations;
    • Your consent; and/or
    • HORWIN’s legitimate interests or the legitimate interests of a third party.
  3. The data HORWIN collects and processes are essential to ensure the efficient and accurate processing of your orders, to establish a connection with your motor vehicle, to provide both pre- and post-sale services, to engage in marketing activities, and to improve our services and products.

Types of data collected and processed

  1. Contact and payment details
  2. Name;
  3. Address;
  4. Phone number;
  5. E-mail address;
  6. Username and password;
  7. Payment details, such as credit card information;
  8. Website and communication Usage;
  9. IP-address;
  10. Your interactions with our Website and how you engage with our communications, including data collected via cookies and similar tracking technologies (see our Cookie Policy);
  11. Sales and services data
    Data relating to purchases and services, including complaints and claims.

Data security

HORWIN employs sensible measures to avert unauthorised access and the improper use of your data. Our approach involves the implementation of suitable business systems and protocols to secure and preserve your data. We have security measures, as well as technical and physical controls in place to regulate access to and the use of data stored on our servers. Access to data is restricted to authorised personnel solely in the course of their work.

Data sharing with third parties

  1. Sharing with processors and business partners
    HORWIN may share your data with processors, within the meaning of relevant legislation. Additionally, we may also share your data with non-processor third parties, as stipulated by contractual obligations, such as other controllers who offer services related to our Website. HORWIN establishes clear agreements with these parties regarding the use and safeguarding of your data. Examples of entities with whom we may share your data include IT service providers, marketing analytics firms, advertising platforms, payment processors, cloud-based data storage providers, and consumer review platforms. These entities may perform tasks such as data storage, transaction processing, and marketing activities.
  2. Sharing for legal reasons
    In certain cases, we may share data with HORWIN affiliates, subsidiaries, and partners due to legal requirements or in relation to claims or disputes. We may also share your data if we believe it is mandated by applicable laws, regulations, operating licenses, agreements, legal processes, governmental requests, or when the sharing is deemed necessary for reasons of safety or similar concerns.
  3. Sharing with your consent
    We may seek your voluntary participation in online or offline communication about HORWIN for marketing or informational purposes.

Data transfer

Your data is initially stored within the European Economic Area (‘EEA’), but it may also be transferred to and processed in a country outside of the EEA for the purposes outlined in this Privacy Policy. Any such transfer of your data will be conducted in adherence to the relevant legal requirements.

Data subject rights

As a data subject under this Privacy Policy, you are entitled to the following rights:

  • Request access to the data we have processed about you;
  • Request us to rectify, update, protect, or delete your data in our records;
  • Request a copy of the data we have processed about you;
  • Lodge a complaint regarding the processing of your data;
  • Lodge a complaint with the Dutch Data Protection Authority (in Dutch Autoriteit Persoonsgegevens) if you believe that we are handling your data unlawfully;
  • Withdraw your consent for the processing of your data. In such cases, we will cease processing your data for the purpose that necessitated your consent.

Update to this Privacy Policy

  1. HORWIN may periodically update this Privacy Policy. In the event of substantial changes, we will provide advance notice to users, either through the Website or via alternative methods like email. We recommend you to regularly check this Privacy Policy for the most up-to-date information on our privacy practices.
  2. Following such notification, the utilisation of the Website and our services by users in countries outside the European Union will be interpreted as their consent to the updates to the extent allowed by the law.

Contact information

Should you have further questions regarding this Privacy Policy, please contact us via the information below:

Horwin Inc

Building 1,No.5 Chuangzhi Road,Tianning District,Changzhou,Jiangsu,China
400-778-6688
horwin@horwin.com